Frequently Asked Questions

How is Clarity Different?

Clarity is Western Springs’ provider of physical therapy. We are an independent, locally owned and operated clinic and wellness center and believe in providing individualized one-on-one care to our clients. Our newly-renovated space provides a comfortable atmosphere for our patients and yoga students alike to relax, restore and focus on their own health. From injury recovery to mindfulness and meditation, Clarity offers a variety of opportunities to achieve and maintain optimal health.

Is Physical Therapy Covered By Insurance?

Yes, physical therapy is covered by insurance, but can vary based on the insurance plan you have. You can view a full list of our accepted insurance providers. Our billing company verifies all insurance benefits once information has been received, however we suggest all patients consult their insurance provider to obtain the most up to date information. If you have further questions, please call us.

Do I Need A Prescription To Be Seen By A Physical Therapist?

Physical therapy does not require a prescription. Physical therapists have the autonomy to direct patient care.  Insurance does not require a physician referral or prescription for physical therapy. Medicare is the only insurance that requires either a signed physical therapy initial evaluation or prescription on file to be covered.

What Is The Difference Between A Screening And Evaluation?

We offer free screenings to discuss your problem areas and assess whether or not physical therapy is the right course of action for you. Once physical therapy is prescribed as the best way to optimize your health, we would schedule your comprehensive evaluation. The evaluation is your first appointment, which will outline your treatment plan and path to recovery. The evaluation is not free and is billed accordingly, through your insurance provider or directly to you as an out of pocket payment.

Should Physical Therapy Cause Pain?

Physical therapy can cause discomfort and at times be challenging, but our treatments should never cause pain. If you are experiencing pain during or after your visit, please consult your therapist.

What Ages Do You Treat?

Clarity’s physical therapy practice and wellness center is available to anyone, ages 5 to 99! We welcome parents, children, seniors and everyone in between. Please come visit our space in downtown Western Springs and get to know our staff, treatment philosophy and beautiful wellness center first-hand. Schedule your free screening today to see what Clarity is all about!

Our Happy Patients

Paul Miller
Paul Miller
November 25, 2023.
Love the atmosphere at Clarity of Western Springs. Entire staff seems dedicated to helping all patients recover. Can't say too much good about my time there. Hope to stay away, but would go back if circumstances dictate a return visit.
CMWren87
CMWren87
September 28, 2023.
You won’t find a more dedicated, knowledgeable, and professional team in the area. Clarity is high in the running for best Physical Therapy practice in the entire Chicagoland area. Thank goodness they’ve expanded!
Charlie Brizz
Charlie Brizz
September 7, 2023.
After my hip surgery, I was facing an expected six months of recovery, but the incredible team here had me back on my feet in half the time. From the moment I walked in, Jay and Katie's laughter immediately put me at ease. The entire staff exudes a sense of family and joy that turns what could be a grueling recovery into an uplifting journey. They don't just treat your body; they uplift your spirit, making the whole recovery process not just bearable but enjoyable. I wholeheartedly recommend Clarity to anyone in need of physical therapy; they're not just good, they're the best, hands down.
Annie Gray
Annie Gray
August 25, 2023.
Cannot more highly recommend Clarity PT. I suffered with low back and glute pain for 2.5 years following pregnancy. Tried everything to no avail. Started seeing Ellen and within a few session of PT and dry needling, my pain was gone. Her knowledge, genuine care, and attention to patients is incredible. My experience with her has honestly been life changing. The clinic in Clarendon Hills is brand new, always so clean, and the entire staff is so friendly. Definitely check them out!
patrick thesien
patrick thesien
August 4, 2023.
Tremendous facility that is laser focused on developing an individual plan to maximize recovery.
Coleen Muldoon
Coleen Muldoon
July 20, 2023.
I had a great experience at Clarity. Staff were very knowledgeable, professional and friendly. I had Don for most of my visits and he was excellent. He really pushed me and always had great advice on what I needed to do to improve. I would highly recommend Clarity and have referred many of my friends and family.
Brian Dunne
Brian Dunne
June 21, 2023.
Great place for rehab!
John Fanone
John Fanone
June 2, 2023.
Very professional and great people who make you feel welcome.
Michelle Robbins
Michelle Robbins
April 28, 2023.
The entire staff is wonderful and Bethany is an amazing therapist. Very educational and even developed exercises specific to my occupational needs.

Questions? We are happy to any questions you may have! Schedule a free screening so we can discuss your problem areas and determine if physical therapy is the right course of action for you.