Frequently Asked Questions

How is Clarity Different?

Clarity is Western Springs’ provider of physical therapy. We are an independent, locally owned and operated clinic and wellness center and believe in providing individualized one-on-one care to our clients. Our newly-renovated space provides a comfortable atmosphere for our patients and yoga students alike to relax, restore and focus on their own health. From injury recovery to mindfulness and meditation, Clarity offers a variety of opportunities to achieve and maintain optimal health.

Is Physical Therapy Covered By Insurance?

Yes, physical therapy is covered by insurance, but can vary based on the insurance plan you have. You can view a full list of our accepted insurance providers. Our billing company verifies all insurance benefits once information has been received, however we suggest all patients consult their insurance provider to obtain the most up to date information. If you have further questions, please call us.

Do I Need A Prescription To Be Seen By A Physical Therapist?

Physical therapy does not require a prescription. Physical therapists have the autonomy to direct patient care.  Insurance does not require a physician referral or prescription for physical therapy. Medicare is the only insurance that requires either a signed physical therapy initial evaluation or prescription on file to be covered.

What Is The Difference Between A Screening And Evaluation?

We offer free screenings to discuss your problem areas and assess whether or not physical therapy is the right course of action for you. Once physical therapy is prescribed as the best way to optimize your health, we would schedule your comprehensive evaluation. The evaluation is your first appointment, which will outline your treatment plan and path to recovery. The evaluation is not free and is billed accordingly, through your insurance provider or directly to you as an out of pocket payment.

Should Physical Therapy Cause Pain?

Physical therapy can cause discomfort and at times be challenging, but our treatments should never cause pain. If you are experiencing pain during or after your visit, please consult your therapist.

What Ages Do You Treat?

Clarity’s physical therapy practice and wellness center is available to anyone, ages 5 to 99! We welcome parents, children, seniors and everyone in between. Please come visit our space in downtown Western Springs and get to know our staff, treatment philosophy and beautiful wellness center first-hand. Schedule your free screening today to see what Clarity is all about!

Our Happy Patients

Elisa Hillock
Elisa Hillock
August 11, 2022.
Fantastic experience. Craig and the entire team at Clarity use a hands on approach to provide excellent care. Highly recommend.
Penny Erickson
Penny Erickson
July 19, 2022.
First and foremost, Bethany is supremely competent. She innately seems to know where my pain is and is skilled at helping to focus on various therapeutic techniques to help me heal. Bethany is professional, dedicated and kind to her patients. If there was a way to clone Physical Therapists she would be first on my list!
Jeannie Jaeger
Jeannie Jaeger
June 23, 2022.
I don’t know where to begin with Clarity Physical Therapy. What started out as myself self diagnosing my shoulder pain. Also my sister encouraging me to go to PT. I have tried PT in the past for an ankle injury and they did nothing. So I was very skeptical about going to PT. My daughter-in-law suggested I see Craig and he was very Knowledgeable and professional. He had a plan that he followed through and got me back on the right path. The whole staff is wonderful, kind, compassionate and caring. They truly listen with their whole heart and help you through what you’re dealing with whether pain or dealing with insurance. You can tell that they take their job very serious and it shows. I would truly recommend clarity physical therapy and wellness center to anyone that needs a good PT therapist.
Tiffany Sellman
Tiffany Sellman
June 23, 2022.
The team at Clarity bring a different level of smarts and professionalism to physical therapy. I’ve tried other PT providers without success for my injury. Craig evaluated my injury and provided a thorough explanation. I’m finally healed and moving on from my injury!
Alyssa Senese
Alyssa Senese
June 21, 2022.
Fabulous experience! Everyone is so kind and supportive. They make you feel like family and truly want to help! I would recommend to anyone needing services.
Ernesto Flores
Ernesto Flores
June 19, 2022.
Clarity is an incredible physical therapy facility. I went in with acute debilitating back pain (I’m 33 yrs old, so this was not usual or expected). Not only was the supporting staff extremely accommodating, friendly, and attentive, but each of the physical therapist are phenomenal. Kevin and Don gave me personalized attention and developed a treatment / exercise plan that helped relieve the acute pain and is intended to strengthen the areas that caused the problem in the first place. Highly recommended.
Jana Svec
Jana Svec
June 10, 2022.
Clarity is a breath of fresh air! Down to earth while professional at the same time. Everyone is welcoming and friendly. The therapy is excellent - I feel completely confident that I am in great hands!
Lori Brackett
Lori Brackett
June 6, 2022.
I recently had an unexplained episode of Vertigo Craig at Clarity was able to fit me in the same day and resolve the spinning. He performed the Epley maneuver along with dry needling , stretching and electrical stimulation. Craig is extremely knowledgeable in healing the human body. One session with Craig and you will understand he is a person who leads by example in guiding clients to help their bodies recover from injuries. Clarity is a unique place that offers multiple therapies to accommodate all facets of recovery. I have nothing but Grace and Gratitude for the Clarity team for getting me back on track and feeling great again.
Kelli Keough
Kelli Keough
May 6, 2022.
Clarity is the truly the best!! They have the most friendly, caring, and knowledgeable staff. Craig and his team team helped relieve my back pain and increase my mobility/range of motion. I highly recommend!

Questions? We are happy to any questions you may have! Schedule a free screening so we can discuss your problem areas and determine if physical therapy is the right course of action for you.